Terms and Conditions

  1. 1. These Terms & Conditions

    These Terms & Conditions (the “Terms”) govern our provision and members’ use of the World 5 online service (“the Service”). Please read them carefully. We may amend these Terms from time to time and it is your responsibility to read them each time you use our website and learning management platform. We provide the Service only in accordance with these Terms, and if you do not agree to be bound by the following Terms, you may not use the Service. By registering as a member, you agree to accept the following terms. As part of these Terms, each member must agree to and follow the Terms of Use for access to our services, which forms an important part of this contract. In these Terms:

    • We, us or our means World 5 Inc;
    • Website means our website at https://newhotelguide.com/
    • CMS – The content platform system (CMS) allows you to access hotel data and brochures.
    • You or your means the person using our CMS platform to subscribe to the Service.

  2. 2. Information about us and how to contact us

    1. 2.1. We are World 5 Inc, we publish our courses and articles under the name of New Hotel Guide. World 5 is a company registered in United States.
    2. 2.2. We care very much about the standard of the Service, and we want to hear from you if you are not satisfied in any way. If you don’t understand anything in these Terms and want to talk to us about them, please email us info@newhotelguide.com or write to us at our registered address listed above.

  3. 3. Our Obligation

    1. 3.1. We will provide members of our website with the rights to use the Service. These rights will depend on the form of a membership that you have chosen to open with us. We will supply the Service until the subscription expires (if applicable) or you end the contract as described in paragraph 6.1 or we end the contract by written notice to you as described in paragraph 6.5.
    2. 3.2. We will observe all relevant US and European data protection legislation in relation to the data you provide to us on purchase or registration and will only use it for authorized purposes. For more information about how we use your personal data, please see our Privacy Policy.
    3. 3.3. We will provide the Service to members with reasonable care and skill and will use our reasonable endeavors to maintain continuity of Service. However, we cannot guarantee that the Service will be continuous or error free.
    4. 3.4. Whilst we take all reasonable care in providing the Service, we may not monitor those portions of the Service which are generated by other users of the Service (for example, members’ forum postings). We take no responsibility for material that has not been introduced by us.
    5. 3.5. We reserve the right to change or delete any material, courses or postings generated by members, to ensure compliance with the Terms of Use. We also reserve the right to suspend or terminate our provision to members of the Service if members do not comply with our Terms of Use.
    6. 3.6. Whilst we take all reasonable care in providing the Service, any contract members may make with others via the Service is entered into at his or her own risk and we make no representation as to whether they will be satisfied with what others provide to them.

  4. 4. Materials and Intellectual Property

    1. 4.1. Members acknowledge that they are solely responsible for the form, content and accuracy of any material introduced by them and that their use of any forum associated with the Service will comply with our Terms of Use.
    2. 4.2. Unless otherwise indicated, resources within the club or provided to members are the property of World 5 Inc and protected by Intellectual Property law. Resources are licensed to members during the term of their membership for their personal use. The right to use club resources ceases when membership is canceled by the member or by World 5 Inc

  5. 5. Payment and Validity

    1. 5.1. Unless otherwise stated, for monthly memberships, the subscription fees for the Service will be in US dollars ($) (USD) for US Residents, and Other Countries. You will be provided with free access for 365 days. ( The subscription fees for subsequent months will be $$$ per month. Payment will be deducted from your chosen payment method each month on this date. The date at which your free subscription ends will be the date of your monthly subscription renews. Your subscription will automatically renew each month unless canceled.
    2. 5.2. Unless otherwise stated, membership fees for the Service will be in USA Dollars ($) (USD) and will be the price set out on the website for access to content. Each membership will continue from the purchase date for an initial term specified in the contract and, after that, shall automatically renew for subsequent renew each month, unless and until you cancel your membership in accordance with paragraph 6.
    3. 5.3. Where other fees or payment arrangements apply, these are as defined on sign-up or ordering. Please note that Apple or Android dictates pricing formats for in-app purchases and will differ from other payment formats.
    4. 5.4. Unless agreed otherwise, all our charges are inclusive of any applicable value-added or other sales tax. VAT for EU countries will be calculated based on the cardholder's billing address.
    5. 5.5. We reserve the right to suspend our provision of the Service to you or terminate the contract between us if our charges are overdue for payment.
    6. 5.6. Unless otherwise agreed, membership is non-transferable and may not be resold.

  6. 6. Cancellation Right and Money Back Guarantee for Individual Members

    1. 6.1. As an individual member, you may cancel your subscription to the Service at any time.
    2. 6.2. If you are unsatisfied with the Service, we will cancel your membership if you request it. If you have subscribed to a Monthly membership, we will refund the last monthly payment made.
    3. 6.3. To cancel your subscription or claim a refund, please email us at info@newhotelguide.com. Please provide your name, home address, details of the subscription and, where available, your phone number and email address and reason for cancellation.
    4. 6.4. We will issue the refund to the person who paid, by the method you used for payment, within 5 working days of our receipt of your request.
    5. 6.5. We reserve the right to cancel memberships at our own discretion. Where we initiate a cancellation, we will refund on a pro-rata basis any future months’ membership remaining and in full the last month’s membership.

  7. 7. Warranty and Liability

    1. 7.1. Nothing in this contract shall be construed as restricting or excluding our liability for death or personal injury resulting from our negligence or for fraud or fraudulent misrepresentation, or liability which we are responsible for in relation to consumer protection rights, or for any other matters which it would be illegal for us to exclude. Nothing in this contract affects your statutory rights as a consumer.
    2. 7.2. We will not be responsible for any losses that were not foreseeable to you or us when the contract was formed, or that were not caused by any breach on our part. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
    3. 7.3. Our liability to you under this contract shall not exceed the amount paid by you for the Service.
    4. 7.4. We only provide you with access to the Service for domestic and private use. If you use the Service for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

  8. 8. General

    1. 8.1. By becoming a member, you consent to us sending you the regular course club newsletter by email, and also contacting you on other occasions regarding, news events and promotions within World 5 Inc and New Hotel Guide. If you wish to opt-out of all of these mailings, please contact info@newhotelguide.com
    2. 8.2. Members must be at least 16 years old to use the Service.
    3. 8.3. A person who is not a party to these Terms may not enforce any of them under the Contracts (Rights of Third Parties) Act 1999.
    4. 8.4. If any dispute arises out of these Terms, we will try to resolve any disputes with you quickly and efficiently. We will both attempt to settle it by mediation in accordance with the Centre for Dispute Resolution (CEDR) Model Mediation Procedure.
    5. 8.5. This contract shall be governed by the laws of the United States and we both agree that any dispute arising under or connected to it will be decided by the US Courts. If you are a consumer in an overseas jurisdiction, including Scotland or Northern Ireland, this will not affect your rights to bring a claim in your local Courts or otherwise affect any statutory or other local law protections which you have.
    6. 8.6. We may transfer or assign our rights and obligations under these Terms to another organization or appoint third parties to assist us at any time, but this will not affect your rights or our obligations under these Terms.
    7. 8.7. Each paragraph of these Terms operates separately. If any court or relevant authority decides that they are unlawful, the remaining paragraphs will remain in full force and effect.
    8. 8.8. This contract is the entire agreement and understanding between us, and all other statements and terms, whether written or verbal, are excluded to the fullest extent permitted by law.
    9. 8.9. If either of us does not act on any rights we have or delays in doing so, it will not affect our rights to enforce any rights at a later stage. If either of us chooses not to rely on a right we have, it will not affect any other rights we have.